Procedures for calling the emergency services
As you will appreciate with a campus such as Archway whereby we have
seven main buildings, the ability to give clear instructions to the emergency
services of the location of an incident on the campus is important. This
also takes on a more significant presence at this campus in view of the
various refurbishment projects taking place, which inevitably have an
impact on access and egress. Any delay caused by the emergency services
being unable to locate the scene quickly could prove stressful to those
concerned and give rise to a possible fatal event occurring which could
have perhaps been avoided by clearer instructions and lines of communication.
It is important therefore that in the event of the emergency services
being required to attend to the campus that:
1. You dial 9-999
2. Call Security on 020 7281 0381 and tell them your location -
Security staff will then be posted at the entrances to the campus as
appropriate to assist in directing the emergency services onto the campus
and direct to the location of the incident.
3. Call The Archway Campus Site Manager on 077 4762 7695 and tell them
your location
Depending on the nature of the incident The Archway Campus Site Manager
will take control of events and co-ordinate all further lines of communication
between the emergency services, site security and staff as appropriate.
Note: Should The Archway Campus Site Manager be unable to take control
of events, i.e. due absence from the campus - they will automatically
call the Site Services Assistant to assume responsibility
4. Following all incidents, the Security Supervisor or their immediate
deputy will be required to submit a comprehensive report to The Archway
Campus Site Manager of the incident so that investigations can be followed
up thereafter if deemed necessary. All persons involved in the incident,
including those providing assistance must therefore co-operate with the
compiling of the report as required.
Updated: May 2002 - Review date: October 2002
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